Information and Referral
We are a Community Information Hub.
What does that mean?
Information: The Resource Centre keeps informed on the many resources and services available to community members on the Sunshine Coast, and we share that information.
Referral: When you need a service and you don’t know where to start, just ask us! You can confidentially share with us your needs and we’ll refer you to the organization that is best suited to help you.
There is no cost for this service.
Here are just some of the questions we’ve answered for people:
- Who can help me with income or disability assistance or finding employment?
- Is there a place I can borrow toys for my visiting grandchildren?
- Is there someone who can help me fill in my government form?
- Where can I find out about volunteering opportunities on the Sunshine Coast?
- Where can I get information about landlord & tenant issues?
- I am a full-time caregiver for my wife. Who can I turn to for support?
- Where can I find affordable housing on the coast?
In many cases, we’ll refer you to another organization that has the expertise to help you. But there are some services that we offer ourselves:
- Access to legal aid, information and advocacy through our Legal Information and Legal Advocacy Programs.
- Information and referral support specifically for seniors and unpaid family caregivers.
- We can help you access online forms or download printable forms. We can also help with completing forms and applications or we will refer you to others who are knowledgeable in that particular area.
- We are a year-round drop-off location for the Community Volunteer Income Tax Program (CVITP). During March and April volunteers offer free tax clinics at our office for eligible clients.
We moved here full-time two years ago and have worked hard at making connections. The Resource Centre helped! ~Gibsons Resident
Online Community Directories
Service Directory – We have a full listing of services available on the Sunshine Coast in our online Service Directory. You can search the directory alphabetically by name of organization, or by subject, using the pull down menu.
When I moved out on my own, you were there to answer many of my questions and give me support. Sechelt Resident
If you need help outside the Resource Centre’s office hours, or in a language other than English, BC211 is available 24/7, 365 days a year.
BC211 is a non-profit organization that specializes in providing free confidential information and referral to community, government and social services in British Columbia.
There are many ways to contact BC211:
- Dial 211 on your telephone.
- TTY is available for Deaf/Hard of Hearing Callers at 604-875-0885.
- Text the name of your city to 211 on your smartphone.
- Visit their website at www.bc211.ca where you can search for services or email them from the contact page.
They also provide other help lines available in British Columbia, which include:
- VictimLink BC
- Problem Gambling Help Line
- Youth Against Violence Line
- Alcohol and Drug Information and Referral Service