At the heart of all of our services is a discrete call button, worn as a necklace or bracelet. It connects you or loved one to help in a case of a fall or an emergency 24/7. Our button is paired with an in-home Communicator which acts as a speaker phone for two-way voice communication with our Response Centre. All calls go directly to the Lifeline-owned Response Centre in Canada. You can always be sure that your call will be answered by highly trained and caring Response Associates who will access your profile, contact the people you’ve identified, and request the help you want. Our Response Associates will even follow up to confirm that help has arrived.
1
