The Hub of Social Services on the Coast

Covid-19 Support Resources

Covid-19 Support Resources

**Please note, there may be more resources out there that we have not compiled below. This list is designed to help you navigate some of what is available. This list does not contain every COVID support available. If you have questions, or know of a resource we not listed here, please contact us here.

Financial Assistance

Federal EI
As we safely restart Canada’s economy, the Government will be transitioning to a simplified Employment Insurance (EI) program, and away from the Canada Emergency Response Benefit (CERB), to provide income support to those who remain unable to work and are eligible.
The current number of insurable hours needed to apply for EI is currently: 120 ( Effective Sept 2020)

Website: https://www.canada.ca/en/services/benefits/ei.html 
Phone: 1-800-206-7218

Canada Recovery Benefit (CRB)
The Canada Recovery Benefit (CRB) gives income support to employed and self-employed individuals who are directly affected by COVID-19 and are not entitled to Employment Insurance (EI) benefits. If you are eligible for the CRB, you can receive $1,000 ($900 after taxes withheld) for a 2-week period. If your situation continues past 2 weeks, you will need to apply again. You may apply again for a total of 13 eligibility periods (26 weeks) between September 27, 2020 and September 25, 2021

https://www.canada.ca/en/revenue-agency/services/benefits/recovery-benefit.html 

Canada Recovery Caring Benefit (CRCB)

The Canada Recovery Caregiving Benefit (CRCB) gives income support to employed and self-employed individuals who are unable to work because they must care for their child under 12 years old or a family member who needs supervised care. If you are eligible for the CRCB, your household can receive $500 ($450 after taxes withheld) for each 1-week period. If your situation continues past 1 week, you will need to apply again. You may apply up to a total of 26 weeks between September 27, 2020 and September 25, 2021

https://www.canada.ca/en/revenue-agency/services/benefits/recovery-caregiving-benefit.html

Canada Recovery Sickness Benefit (CRSB)

The Canada Recovery Sickness Benefit (CRSB) gives income support to employed and self-employed individuals who are unable to work because they are sick or need to self-isolate due to COVID-19, or have an underlying health condition that puts them at greater risk of getting COVID-19. The CRSB is administered by the Canada Revenue Agency (CRA). If you are eligible for the CRSB, you can receive $500 ($450 after taxes withheld) for a 1-week period. If your situation continues past 1 week, you will need to apply again. You may apply up to a total of 2 weeks between September 27, 2020 and September 25, 2021.

Website:https://www.canada.ca/en/revenue-agency/services/benefits/recovery-sickness-benefit.html

Financial Assistance for Immigrants and Newcomers

Much of the financial assistance available is also available to newcomers and immigrants. The link below outlines how benefits may apply to newcomers, temporary residents and refugees.

Website: https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/financial-assistance.html

Provincial

BC Recovery Benefit
The BC Recovery Benefit is a one-time, tax-free payment of up to $1,000 for eligible families and single parents with net income up to 175, 000. and up to $500 for eligible individuals with net income up to 87, 500. See website for more information
Website: https://www2.gov.bc.ca/gov/content/economic-recovery/recovery-benefit
Phone: 18338820020

Federal

Canada emergency Wage subsidy (CEWS)
As a Canadian employer who has seen a drop in revenue during the COVID-19 pandemic, you may be eligible for a subsidy to cover part of your employee wages, retroactive to March 15, 2020. This subsidy will enable you to re-hire workers, help prevent further job losses, and ease your business back into normal operations.
Website: https://www.canada.ca/en/revenue-agency/services/subsidy/emergency-wage-subsidy.html

Canada Emergency Rent Subsidy (CERS)
Canadian businesses, non-profit organizations, or charities who have seen a drop in revenue during the COVID-19 pandemic may be eligible for a subsidy to cover part of their commercial rent or property expenses, starting on September 27, 2020, until June 2021.
Website: https://www.canada.ca/en/revenue-agency/services/subsidy/emergency-rent-subsidy.html

Mortgage deferral guide
A mortgage deferral is an agreement between you and your financial institution. It allows you to delay your mortgage payments for a defined period of time. After the deferral period ends, you resume making your mortgage payments. You also have to repay the mortgage payments you defer. Your financial institution determines how you repay the deferred payments.

Website: https://www.canada.ca/en/financial-consumer-agency/services/mortgages/mortgage-deferrals.html

Provincial

BC Hydro
The Customer Crisis Fund is a program that offers support for residential customers who are facing disconnection of their BC Hydro service, despite attempting to make payments.
Website: https://app.bchydro.com/accounts-billing/bill-payment/ways-to-pay/customer-crisis-fund.html

Fortis BC
Fortis BC has introduced a suite of programs to help customers that have been affected by COVID-19. Check out the link below to see how they may be able to help.

Website: https://www.fortisbc.com/about-us/supporting-british-columbia-during-the-covid-19-outbreak/billing-support-for-customers-affected-by-covid-19

Local

Sunshine Coast Community Services – Keeping People Housed

Keeping People Housed offers an interest-free loan to families and individuals on the Sunshine Coast who meet the eligibility requirements during a temporary and unexpected financial crisis.
Website: https://www.sccss.ca/programs/community-action-engagement/keeping-people-housed

Personal Care and Supports

Counselling
CMHA low cost counselling and supports
Due to new provincial Covid-19 guidelines we have suspended our in-person Drop-In Mental Health Navigation services. We are still here for you to connect & get support, get mental health related information, and help you learn about resources available in the community.

You can connect with us by phone or email.
Reach out to Laurel Phillips, Program Services Coordinator
(604) 399-9189 or sunshine.coast@cmha.bc.ca
 Website: https://northwestvancouver.cmha.bc.ca/programs-services/sunshine-coast/

BC Virtual Mental health Supports
The link below is a portal for different mental health supports available in BC, from low cost counselling to peer support.

Website: https://www2.gov.bc.ca/gov/content/health/managing-your-health/mental-health-substance-use/virtual-supports-covid-19?bcgovtm=20200506_GCPE_AM_COVID_9_NOTIFICATION_BCGOV_BCGOV_EN_BC__NOTIFICATION

Sunshine Coast COVID-19 Physician Task Force & Community Updates

https://divisionsbc.ca/sunshine-coast/covid-19/covid-19-physician-task-force-updates